Case-pack qty must match the PO

A seller’s PO says 12-count cases. THIS inbound carton is an 8-count or a mixed case — eights next to twelves, or inners that do not add up to the PO line. Someone almost lists the PO qty because that is what purchasing signed, or they paste “12-count case” into the title so the wholesale sheet and Amazon stay in sync. If you do that, the shopper or the B2B buyer opens a different pack than the page named, and the next receive inherits the same lie. Digital Dignity’s Transformation Kit is the check on this carton: count THIS case, write the packed qty you will actually ship, then kit from that number — not from the PO.

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This is a listing and inbound job, not a purchasing dispute. The PO is what you ordered. The case on the dock is what you can sell. The kit does not rewrite the factory invoice. It makes you write the count this carton actually holds, then you decide save, split, or hold.

Count THIS case. The PO line is not the pad

Pull one sealed case from the inbound you will receive. Open it or count through the inner labels until you know how many sellable units sit in THIS carton. Write type, size or count of the inner pack, material, and what is in the box. Then write the case qty exactly as you counted it — 8, not 12. Photo of the pad next to this case. After that, check two more cartons in the same pile. If one is an 8 and one is a 12, stop. You cannot kit one title for two case packs.

A mixed case is a hold, not an average. Do not write “assorted 8–12” so the PO still looks close. Do not keep the 12-count wholesale price or the 12-count B2B quantity on an 8-count carton. You stay responsible for Amazon compliance. Pasting the PO qty “so receiving matches purchasing” is how you buy a count the shopper never gets.

How a seller kits the packed qty on this case

Name the child ASIN or B2B offer this case will land on. Write the PO line — 12-count case — on a scratch note so you can compare it to THIS carton. Do not paste the PO qty into Seller Central yet.
Photograph THIS inbound case. Count the packed units you will ship. Fill the four-fact pad from the inner pack face and the insert. Add the case qty you counted. If a second carton in the pile is a different count, that carton is a different pad or it stays off this offer.
Photo the pad next to this case. A scan of the PO or a factory packing list is not the exhibit. If the live title or the quantity-discount line still says 12, circle that number against the pad.
Walk the Transformation Kit against this pad. Title leads with product type and the count this case actually ships. First bullet says what is in this box. Do not write the PO qty, “case of 12,” or a mixed range so purchasing still looks right.
If leftover 12-count cases still sit in FBA on this same child, do not receive the 8-count onto that FNSKU until you split or remove the mismatch. The kit does not relabel the warehouse for you. Mixed case qtys on one SKU are mixed defects.
Run free optimize only if the English still hedges or the PO number leaked into a bullet. The free pass does not invent a case count. It only cleans the words you already wrote from this carton.
Save the listing, then create the inbound against this pad. If you want the paid pass on this child after the packed qty is honest, use Pro checkout. Paying does not add four units to the case and does not promise rank.

The PO stays in purchasing. This case is the listing

If Friday’s next pallet is a true 12-count, that inbound is a new pad when it arrives. Do not keep the 8-count title “until the rest shows up.” Digital Dignity will not tell you the PO qty is fine because the factory promised it. When this carton is honest and the next mixed case is waiting, run the kit again on that unit.

No fake reviews. No rank promise. You stay responsible for Amazon compliance.