Privacy Policy

1. What We Collect and Why

We collect only the minimum information necessary to deliver the service:

• The text you paste for optimization (processed in memory, never stored long-term).
• Your email address (for delivery of results, verification, and account balance).
• Anonymous usage data via PostHog (button clicks, page views) to improve the product. This is aggregated and does not identify you personally.

We do not collect payment details directly (handled by Stripe). We do not require names, addresses, or any unnecessary personal data.

2. Your Text Is Deleted Immediately After Processing

Your original input text is deleted immediately after the optimized version is delivered. It is processed on our private, local AI infrastructure and is not retained once the job completes and the result is emailed or shown.

Optimized results (the output only) are stored privately for up to 30 days so you can re-access or re-email them via secure magic link. After 30 days, results are eligible for permanent deletion. Only the final output is retained — never the original text you submitted.

3. We Never Train Models on Your Data

Digital Dignity uses private, local AI models. We do not send your text to any third-party LLM providers (OpenAI, Anthropic, Google, etc.). We do not use your input or output to train, fine-tune, or improve any models — ours or anyone else’s. Your data never leaves our controlled environment for model training purposes.

4. Data Processor Relationship (Grafics Media, LLC)

Digital Dignity is the service. Grafics Media, LLC operates the technical infrastructure as a data processor on behalf of Digital Dignity. We process data strictly to provide the copy optimization service you requested. We do not use your data for our own marketing or any other purpose.

5. Data Retention and Deletion

• Original text: Deleted immediately after delivery.
• Optimized results: Retained up to 30 days for your access.
• Account / balance data: Kept as long as needed to provide service and comply with legal/financial obligations.
• Analytics: Aggregated, anonymized data only.

You can request deletion of your remaining data at any time by emailing support@digital-dignity.com.

6. No Selling or Sharing of Your Data

We do not sell, rent, or trade your personal information or content. We share data only with essential service providers (Stripe for payments, our hosting/AI infrastructure) under strict contracts that prohibit them from using it for any other purpose.

7. International Users, GDPR & CCPA

We respect the privacy rights of users worldwide. For users in the EU/UK (GDPR) or California (CCPA/CPRA):

• You have the right to access, correct, or delete your data.
• You can object to processing or request data portability.
• We do not use automated decision-making that produces legal effects.
• We respond to verified requests within 30 days (or sooner where required).

Contact us at support@digital-dignity.com to exercise these rights. We do not discriminate against users who exercise privacy rights.

8. Security

We use industry-standard technical and organizational measures to protect your data in transit and at rest. All processing happens on controlled servers. While no system is 100% secure, we continuously improve our safeguards.

9. Cookies and Analytics

We use only essential cookies for basic site functionality and PostHog for anonymous product analytics. PostHog respects your browser’s Do Not Track setting and does not use cookies for cross-site tracking or advertising. See our Cookies page for details.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Material changes will be noted by updating the “Last updated” date above. Continued use of the service after changes means you accept the updated policy.

11. Contact Us

For privacy questions, data requests, or concerns: support@digital-dignity.com

Digital Dignity (operated by Grafics Media, LLC)